What Professionals Don’t Know Can Hurt Them
Digital Latitudes (www.digital-latitudes.com) offer a free, online course for our site visitors.
Whether you are working for someone in our industry, or own a firm, one of the most desired skills to possess today is what experts call “soft skills” or people skills.
Soft skills are the skills we are not taught in school. For instance, as engineers and scientists, we might learn about project management or programming skills (technical or hard skills), but we are not taught about conflict resolution or negotiating techniques (soft skills).
The sad reality is that most of us learn to communicate with people by trial and error, and for many, primarily by error.
Soft skills allow technical professionals, like us, to communicate better to get things done, whether we are talking to a client, a colleague, a boss, even our family members. What we say and how we say it really matters to our professional and personal success.
In my experience, soft skills are really the hardest skills to master. Whether we are persuading, selling, collaborating, negotiating, resolving conflicts, servicing a client, presenting, or listening, soft skills are success-critical to our professions.
In fact, numerous studies show that soft skills in professionals are in high demand. (For examples see:
(1) http://www-935.ibm.com/services/us/gbs/bus/pdf/gbr03070-usen-ceo-ls.pdf, a PDF download from IBM,
(2) http://findarticles.com/p/articles/mi_6778/is_2008_Sept/ai_n28561788/print?tag=artBody;col1, (an online 2008 Training Journal article))
I have taken the online soft skills courses provided by Digital Latitudes (www.digital-latitudes.com). I found them to be convenient to take, easy to understand, practical and immediately useful, so I strongly recommend them.
Digital Latitudes (www.digital-latitudes.com) are providing a free, online course for our site visitors and I encourage everyone to take the course. We are running affiliate ads for their courses on this site at the top of just about every other page; just click on one to learn more.
(We don’t get a fee if you take a free course and I think you’ll gain from the experience. It takes about 50 minutes).
If they are valuable to you, I encourage you to buy one or more or their other affordable online courses (We do get a small commission, if you buy).
Who knows? Maybe if you practice what they teach you online, you might get the next promotion, or land the next job for your firm.
Thank you for taking time to read this and my best wishes for a more “people-skilled” future.
G. Raymond Peacock
Publisher & Editor